Second Opinion Vet in Dubai | Petflix Vet Clinic

01Overview

When a second opinion makes sense

Owners ask for one in four situations. A major operation has been advised. The diagnosis is serious, such as cancer or organ failure. Treatment has run for weeks without improvement. Or two quotes differ widely and you want to know why. All four are reasonable, and no good vet is offended by the request.

There are three possible outcomes. We agree with the first vet, and you go back with more confidence. We agree with the diagnosis but see another treatment option. Or we think a test is missing and say which one. Often the answer is that the first plan was sound, and hearing it twice has value.

Most second opinions concern soft-tissue surgery, orthopedic cases or unclear x-ray and ultrasound findings. It is booked as a consultation. You are free to have the treatment here, at the first clinic or anywhere else.

02On the day

How to ask for one, step by step

The more of the file the vet sees, the more useful the opinion.

1
Ask the first clinic for the file
A few days before
Request the clinical notes, lab reports, and the x-ray or ultrasound images. You do not have to give a reason. Ask for the original image files by email, not a phone photo of a screen.
2
Send it ahead
Message the clinic on WhatsApp to book, and send the files or email them to [email protected]. Add a list of current medicines with the amounts and times you give them.
3
Write down your questions
Three is a good number. For example: is surgery the only option, what happens if we wait a month, and what would you do if this were your dog.
4
The appointment
30 to 40 minutes
The vet takes the history again in your words, then examines your pet from nose to tail. Findings sometimes change between two visits, and that alone can explain two different opinions.
5
The answer
You are told which parts of the first plan we agree with, which we would do differently, and why. If we cannot tell without another test, we say that too, and name the test and its cost.
6
What you leave with
A summary you can take back to your first vet. If you ask for treatment here, you get a written quote. Nothing is booked at the appointment unless you ask for it.

03In Dubai

Things that are different in Dubai

Records from another country

Many owners arrive in Dubai with a pet that has a long history abroad. Bring everything, in any language. Lab values and images read the same everywhere, and we translate the rest with you.

Images on WhatsApp

Clinics here often share x-rays as compressed WhatsApp pictures. Detail is lost. Ask for the DICOM or full-size JPEG files by email or on a USB stick.

Two quotes that do not match

Prices for the same operation vary widely across Dubai. Often the quotes cover different things. Bring both. We go through them line by line: blood test, anaesthetic, implants, nights, rechecks.

Pet insurance

Pet insurance is sold in the UAE, and an insurer may ask for a report or a second opinion before major surgery. Bring the policy and the claim form. The vet can complete the clinical section at the appointment.

Before a long trip

Owners often want a decision before summer travel. Book at least 2 weeks ahead of the flight, so there is time for a test or an operation and the first recheck.

Evening appointments

The clinic is open 8 AM to 12 AM every day. A second opinion works well at a quiet evening slot, when both owners can come and hear the same explanation.

04Do not wait

Do not wait for a second opinion if you see any of these

A second opinion is for decisions that can wait a few days. These cannot. Call, and come in or go to the nearest open hospital.

Call 055 620 4085

Phone answered 24 hours

Difficulty breathing, or breathing with the mouth open in a cat
A male cat straining with no urine
A swollen, tight belly with retching and nothing coming up
Bleeding that does not stop after 5 minutes of pressure
Collapse, a seizure, or pale or grey gums
An unspayed female who is drinking heavily, off food and has a discharge

05Owners say

Google reviews that mention this

Rana Abdelmoti8 months ago

Dr. Abdalla carefully reviewed my cat's full medical history and provided valuable insights and clear explanations about her condition. Despite how aggressive my cat can be, he avoided sedation, handled her with great care, gave her treats, and managed her in a calm and professional manner.

Aswathi c11 months ago

I took my cat Sky here for her spaying surgery. She felt so comfortable and safe throughout the process. The doctor is very experienced and took the time to explain everything we asked about.

Gretchen Baltazar7 months ago

They handled my 3-month-old puppy with patience and kindness. I appreciate the clean environment and the follow up reminders. Would love even more guidance on nutrition and puppy development, but overall I feel confident bringing my pet here.

Jona J5 months ago

I would like to sincerely thank Petflix Vet Clinic for taking such wonderful care of my cat, Ginger. Every visit has been a great experience, and Ginger is always comfortable coming back and forth. The clinic itself is clean, welcoming, and very accessible from my place.

Amanda Lia year ago

Good experience for cat castration with very reasonable prices, nice service, professional vet. Our cat recovered well.

Fourth Rom11 months ago

Ambiance is professional, cozy and clean. Assistant also very attentive. Our dogs felt safe and pet owners feel trust with the vet. Vet is very knowledgeable and friendly.

Rubaisha Ajaz5 months ago

They are very good, and understand and handle very well my kitten and not charging you extra and huge bills. The vets are professional and fast.

Liezle Billedoa year ago

It was a wonderful experience to have my pet treated by such a kind and calm doctor, very knowledgeable. Staff were so friendly and welcoming, seeing their smiles when you stepped in made the pets feel at ease.

4.7 / 5 · on Google, from 528 reviews. Excerpts from our Google Maps reviews. Read all reviews on Google

06Questions

Questions about second opinions

Will my regular vet be upset if I get a second opinion?

A good vet will not be. Second opinions are routine in veterinary medicine, and most vets have asked for one on their own cases. Asking for your pet's file is your right, and you do not have to say why. If we agree with your vet, we tell you so, and you can return there with no awkwardness.

Do I have to repeat all the tests for a second opinion?

No. We use the results you bring whenever they are recent and readable. A test is repeated only if it is out of date, the image quality is too poor to judge, or the vet thinks a different test would answer the question. You hear the reason and the price first, and you decide.

What should I bring to a second opinion appointment?

Bring the clinical notes, blood and urine results, x-ray and ultrasound images as files, and any biopsy report. Add the medicines in their boxes, the food your pet eats, and the quote you were given. Sending the files on WhatsApp or to [email protected] the day before gives the vet time to read them.

What if you disagree with the first vet?

We tell you what we would do differently and the reasoning behind it, without criticising the other clinic. Two competent vets can read the same case differently, especially early in an illness. Where the evidence is thin, we say so. The decision stays with you, and you can take our summary back to your first vet.

If I get a second opinion from you, do I have to have the surgery at Petflix?

No. The consultation fee of AED 120 is the whole cost unless you choose further tests. Many owners return to their own vet with our summary. If you want the operation here, you get a written quote first. If the case is outside what we do, we tell you and suggest the type of hospital to look for.

07Related

A second opinion from a vet in Dubai