We provide a full range of veterinary services including general check-ups, vaccinations, diagnostic testing, surgery, dental care, pet nutrition plans, grooming, emergency care, and preventive health programs tailored for your pet.

You can book an appointment directly through our website petflixvet.com, by calling our clinic, or by visiting us in person. Online booking confirmations will be sent via email or SMS.

Yes, walk-ins are welcome, but we recommend booking in advance to avoid waiting times and ensure your preferred time slot.

Yes, we offer emergency care services during clinic hours. For after-hours emergencies, we can guide you to trusted 24/7 veterinary facilities in Dubai.

We primarily treat cats, dogs, and small domestic pets. For exotic animals, birds, or reptiles, please contact us in advance so we can advise on specialized care availability.

Absolutely. We follow internationally approved vaccination schedules to protect your pets against diseases like rabies, parvovirus, feline distemper, and more.

Yes, our in-house pharmacy stocks a wide range of medications, supplements, and prescription diets. Your veterinarian will provide the right treatment plan for your pet. *(Note: There is no return of medicine or diet food.)

Yes, we provide grooming services such as bathing, nail trimming, ear cleaning, and coat care, along with wellness packages that combine preventive check-ups, vaccinations, and nutrition consultations.

We accept cash, debit/credit cards, and approved digital payment options. Some treatments may require deposits, which will be communicated during booking.

Yes, we offer veterinary doctor home visits in Dubai for routine check-ups, vaccinations, and minor treatments. Please contact us to schedule.

We don’t offer return of medicines, pet food and services fee.

All pet health records are securely stored in our system and accessible to you upon request. We ensure complete confidentiality in line with our Privacy Policy.

Please bring:

• Your pet’s previous medical records (if available).
• Vaccination Passport
• Any current medications your pet is taking.

Yes, we provide both short-term boarding and hospitalization facilities with full medical supervision for pets needing extended care or recovery.

Signs such as difficulty breathing, refusal to eat, vomiting, diarrhea, seizures, sudden weakness, or accidents require immediate veterinary care. If you are unsure, call us immediately for guidance.

We are based in Dubai, United Arab Emirates. Full address details and directions are available on our Contact Page.